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This Pre-Contract Notice, in accordance with Article 57 of the Consumer Protection Act, provides a notice from Face fitness d.o.o., owned by Mia Šoškić, OIB: 21434508418 with its registered seat in Split, Poljička cesta 11, about the following:

Contact details of Face fitness by MIA are:
e-mail address: [email protected] or the following link: https://faceworkoutbymia.com/contact/.

The main features of the service provided by Face fitness by MIA and all details and information on subscription packages, the retail price of the service, the terms of service and prices are listed on this website and can easily be found on the following link: https://faceworkoutbymia.com/face-workout/#packages but for an easier overview here are the prices of each subscription package:

*the amounts for subscription packages shown above constitute the total costs in a certain period

Details on subscription and account creation are listed in these Terms & Conditions of services and sale under Subscription and Account termination.

Details on payment methods are listed in these Terms & Conditions od services and sale under: Payment for FaceWorkoutbyMia Programs.

Depending on the selected subscription package duration of the contract can wary from three months or twelve months.

Face fitness by Mia will not charge any costs of using means of remote communication for the purpose of concluding the contract. The applicable tariff is the one each user normally uses depending on their package agreed with the Internet service provider.

Digital content provided by Face fitness by Mia via subscription packages is fully functional and interoperable on Windows, Mac and other similar computer operational systems.

For any questions and help with the use of any of Face fitness by Mia services, you can contact us via e-mail address: [email protected].

Material defects liability
Face fitness by Mia is not liable for any material defects according to Article 400. Paragraph 5. of the Civil Obligations Act.

Rules of conduct
There are no rules of conduct for Face fitness by Mia that have not been enacted in the form of acts or other regulations, which regulate the manner of conduct of traders who have undertaken to comply with these rules of conduct in relation to one or more business practices or economic sectors.

Right of withdrawal
In accordance with Article 79 Paragraph 1 Point 13 of the Consumer Protection Act, since the subject of the contract is the delivery of digital content that is not delivered on physical media, before the conclusion of the contract, you will be provided an option to give explicit consent and confirmation that you do not have the right of withdrawal.

Settlement of disputes
In case of any disputes arising out of or in connection with the purchase of service provided by Face fitness by MIA, you can submit a proposal for the implementation of conciliation at Conciliation Center at the Croatian Chamber of Traders and Crafts by the applicable rules of procedure available here.

By a special regulation of the European Union it is possible to resolve disputes regarding online shopping throughout the EU via the European Online Dispute Resolution (ODR) platform provided by the European Commission to make online shopping safer and fairer through access to quality dispute resolution tools, which you can access here. This means that if you encounter a problem during an online purchase within the EU you can submit your complaint in a faster and easier way at the link above. Complaints can be lodged in any of the 23 official EU languages.

Final provisions
This Pre-Contract Notice in its entirety is an integral part of the contract concluded outside the business premises or the contract concluded at a distance and may not be changed unless the parties have expressly agreed otherwise. This Pre-Contract Notice is provided to the user via e-mail which is considered a permanent medium.

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